Covid-19 crisis, how do I continue to look after my wellbeing?
Accessing counselling services during covid-19 crisis.
Bright Vista Counselling (BVC) will be providing practice-based, phone and online services 6 days a week throughout the covid-19 crisis. We will continue to offer in-person face-to-face service where appropriate. Likewise, we will continue to offer a flexible and broad appointment calendar to cater to client’s schedules and when needed, same day appointments (still currently available).
Counselling services are being provided as per normal, with additional services offered to support clients during this stressful time. Our operating guidelines have been modified to include enhanced cleansing and cleaning regime to protect everyone’s health and safety during this time. We are closely following and adhering to the latest advice being given by the Australian Health Protection Principal Committee (AHPPC). The AHPPC is the key decision-making body for health emergencies and is chaired by Australia’s Chief Medical Officer. For the most current “official” information please follow the link https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
The simple hygiene and clinical practice changes will allow us to continue providing services whilst also looking after everyone’s health and safety.
The following hygiene measures are being taken at BVC and the building I operate in at Hobsons Bay Business Centre (HBBC) by myself and the staff:
# No shaking hands.
# Minimising clients in waiting rooms sitting in close proximity.
# Rearranging consulting room furniture to allow 1.5m distance between client and therapist.
# Cleansing of practice rooms and all client contact surface areas.
# Handwashing between appointments.
# Short notice rescheduling appointments with no monetary penalty.
# Offering telehealth for those not feeling well and who are self-isolating.
It would be greatly appreciated if you could:
# Wash or sanitise your hands when you arrive at your appointment.
# Dispose of tissues in the bins provided after single use.
# Request phone or skype sessions if you have recently travelled overseas, been advised to self-isolate, or if experiencing any of these symptoms: fever, cough, shortness of breath and or sore throat.
These guidelines and our own personal awareness ensure that we can continue to provide counselling services to our community while we all are impacted by COVID-19.
Online and phone counselling options: BVC is offering a range of services online via Skype, Zoom, FaceTime and telephone. Telehealth is a viable alternative to face-to-face counselling and is an effective alternative to managing your mental health during the covid-19 crisis.
BVC continues to provide ongoing support and information to clients during the crisis via, online blog posts, email campaigns and 15-minute phone counselling call back support* to assist with overcoming the specific challenges posed by COVID-19.
Ongoing counselling services include tips, tools and strategies:
# Stress, anxiety and panic management.
# Relationship and family concerns that emerge from being confined to the home environment, including conflict resolution.
# Targeted support for those facing employment and financial uncertainties.
# Managing pre-existing issues (psychological, physical, social) that may be exacerbated during period of increased stress and anxiety.
# Helping households to be proactive in managing periods of isolation, including strategies to utilise this time in productive and meaningful ways.
# The range of services outlined above is available for new and existing clients.
For more information ring me 0431212099 or book directly on www.brightvistacounselling.com.au
*Phone counselling call backs are conducted between sessions or within 24 hours. There is no charge for this service for existing clients.